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Industrial relations have become one of the most complex problems of modern industrial society; that complexity has caused to make the importance of industrial relations in the modern world in the function of human resource management. Why is that? The reason is industrial progress is impossible without cooperation of labors and harmonious relationships between workers and management. Therefore, it is in the interest of all to create and maintain good relations between employees and employers (Managers).
“Industrial relations involve attempts at arriving at solutions between the conflicting objectives and values; between the profit motive and social gain; between discipline and freedom, between authority and industrial democracy; between bargaining and co-operation; and between conflicting interests of the individual, the group and the community. - Lester”