Tuesday, October 27, 2009

THE TWO MOST IMPORTANT KEYS TO EFFECTIVE LEADERSHIP

A Hay’s study over 75 key components of employee satisfaction. They found that,
  • Trust and confidence in top leadership was the single most reliable predictor of employee satisfaction
  • Effective communication by leadership in three critical areas was the key to winning organizational trust and confidence:
  1. Helping employees understand the company’s overall business strategy.
  2. Helping employees understand how they contribute to achieving key business objectives
  3. Sharing information with employee on both how the company is doing and how an employee’s own division is doing-relative to strategic business objectives.

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